How to conduct the motor swap test
All motors are identical. Motors can be swapped without consequences. Motor behavior is determined by the configuration stored on the control board of the control unit.
One by one, move the suspect motor to other control unit ports where the other motors worked normally.
Be sure to swap all motor wires: power, brake, and sensor cables, as shown in the video:
Then check the control unit port. Connect the other motors to the suspect port one by one.
Repeat the Sine test for each connection option: connect the suspect motor to three ports, then connect three motors to the suspect port. This makes six connection options. Remember to set the recommended parameter values for each Sine test according to the Sine test instructions.
After making these adjustments, please answer:
Does the problem follow this motor or does it occur with any motor connected to this port?
Attach a screenshot of the Sine test and send it to us.
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