Connect with PC:
Turn off the motion simulator.
Disconnect all devices from your computer except the control unit.
Disable Bluetooth on your computer.
Close SRS and SMC3utils and DOF Reality Tools.
Open Device Manager and go to Ports (COM and LPT). Turn on the motion simulator. If your simulator consists of two control units (models H6/P6), turn on only one control unit. Only one device (control unit) should appear in the list. To verify that the detected device is a control unit, disconnect the USB cable and reconnect it. The device should disappear from the Device Manager list and then reappear.
If multiple devices appear, go back and repeat the steps until only one remains.
Once the control unit appears successfully in the device list, wait a few minutes and observe whether the device remains in the list without disappearing. If the device intermittently disconnects, check the USB cable and port for possible issues.
Sine Mode Test:
Launch “SMC3Utils 1.02.exe” only after confirming that there is a single device in Device Manager. If this does not work, edit the COM Port match in the “SMC3Utils.ini” file to match the port number in Device Manager/COM and LPT.
In SMC, check that the calcs/sec field is not empty. If the calcs/sec field remains blank, there is no communication between the control board and the SMC application. Try manually entering the correct port number in the “SMC3Utils.ini” file and reconnect. Also, it can be caused by an SRS application not turned off, a bad USB cable, a bad USB connector, or a defective control board.
Run the Sine mode test in SMC for at least 1 minute.
Take a screenshot of the screen. Use only the Windows Snipping Tool or a similar screenshot tool (do not use your phone). Name the screenshot logically, e.g. “L1” - engine #1 in the left control box. Repeat this process for other motors if necessary.
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